:root{--bg: #f0f1f5;--white: #ffffff;--navy: #1a2654;--navy-mid: #2d3f7a;--navy-dim: #6b7a9e;--burgundy: #8c1c3a;--burgundy-dark: #6e1530;--border: rgba(26, 38, 84, .1);--border2: rgba(26, 38, 84, .06);--green: #0f6e56;--green-bg: #e8f4ee;--green-bd: #9fe1cb;--amber: #854f0b;--amber-bg: #fef3e2;--amber-bd: #fac775;--red: #991b1b;--red-bg: #fee2e2;--red-bd: #f5b5b5;--blue: #185fa5;--font: "Barlow", system-ui, sans-serif}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font);background:var(--bg);color:var(--navy);font-size:15px;line-height:1.6;-webkit-font-smoothing:antialiased}h1{font-size:clamp(1.4rem,3vw,1.9rem);font-weight:900;text-transform:uppercase;letter-spacing:-.01em;line-height:1.05;margin:0 0 20px}h2{font-size:.65rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--navy-dim);margin:0 0 16px;padding-bottom:.5rem;border-bottom:1px solid var(--border2);display:flex;align-items:center;gap:.6rem}h4{font-size:.7rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--navy-dim);margin:1rem 0 .35rem}a{color:var(--blue)}code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.85em;background:#1a265412;padding:.1em .35em}.muted{color:var(--navy-dim)}.layout{display:flex;min-height:100vh}.sidebar{width:240px;flex-shrink:0;background:var(--navy);color:#ffffffb3;display:flex;flex-direction:column;padding:1.75rem 1rem;border-right:3px solid var(--burgundy);position:sticky;top:0;height:100vh}.sidebar-brand{background:var(--white);padding:.85rem 1rem;margin-bottom:2rem;display:flex;align-items:center}.sidebar-brand img{width:100%;max-width:160px;height:auto;display:block}.sidebar nav{display:flex;flex-direction:column;gap:2px}.sidebar nav a{color:#ffffffa6;text-decoration:none;padding:.7rem .9rem;font-size:.72rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;border-left:3px solid transparent;transition:color .15s,background .15s,border-color .15s}.sidebar nav a:hover{color:#fff;background:#ffffff0d}.sidebar nav a.active{color:#fff;background:#ffffff14;border-left-color:var(--burgundy)}.sidebar nav a.nav-disabled{opacity:.35;cursor:not-allowed}.sidebar nav a.nav-disabled:hover{background:none;color:#ffffffa6}.sidebar-footer{margin-top:auto;border-top:1px solid rgba(255,255,255,.1);padding:1rem .9rem 0;display:flex;flex-direction:column;gap:.75rem}.sidebar-user{display:flex;flex-direction:column;font-size:.78rem;line-height:1.4}.sidebar-user strong{color:#fff;font-weight:700}.sidebar-user span{color:#ffffff73;font-weight:300;word-break:break-all}.sidebar-footer .btn-ghost{display:inline-flex;align-items:center;justify-content:center;gap:.45rem;font-size:.72rem;letter-spacing:.08em;padding:.6rem 1.1rem}.content{flex:1;min-width:0}.content-inner{padding:2.5rem 3rem;max-width:1200px}.page-loading{padding:3rem;color:var(--navy-dim)}.banner{display:flex;align-items:baseline;gap:.75rem;padding:.8rem 3rem;font-size:.85rem;border-bottom:1px solid}.banner strong{text-transform:uppercase;letter-spacing:.08em;font-size:.68rem;white-space:nowrap}.banner-warn{background:var(--amber-bg);border-color:var(--amber-bd);color:var(--amber)}.banner-bad{background:var(--red-bg);border-color:var(--red-bd);color:var(--red)}.filters{display:flex;flex-wrap:wrap;align-items:flex-end;gap:.9rem;margin-bottom:1.5rem;padding-bottom:1.25rem;border-bottom:1px solid var(--border2)}.filters label{display:flex;flex-direction:column;gap:.3rem;font-size:.62rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--navy-dim)}.filters select,.filters input{font-family:var(--font);font-size:.9rem;color:var(--navy);background:var(--white);border:1px solid var(--border);padding:.45rem .6rem;min-width:150px}.filters select:focus,.filters input:focus{outline:2px solid var(--navy-mid);outline-offset:-1px}.table-wrap{background:var(--white);border:1px solid var(--border);overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:.9rem}thead th{text-align:left;font-size:.6rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--navy-dim);padding:.75rem 1rem;border-bottom:1px solid var(--border);white-space:nowrap}tbody td{padding:.85rem 1rem;border-bottom:1px solid var(--border2);vertical-align:top}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:#1a265405}.cell-title{display:block;font-weight:600;color:var(--navy);text-decoration:none}.cell-title:hover{color:var(--burgundy);text-decoration:underline}.cell-sub{display:block;font-size:.75rem;color:var(--navy-dim)}.pagination{display:flex;align-items:center;gap:1rem;margin-top:1rem;font-size:.82rem;color:var(--navy-dim)}.badge{display:inline-block;padding:.15rem .5rem;font-size:.65rem;font-weight:700;letter-spacing:.07em;text-transform:uppercase;border:1px solid;margin-right:.35rem;white-space:nowrap}.badge-sm{font-size:.6rem;padding:.1rem .4rem}.badge-good{background:var(--green-bg);border-color:var(--green-bd);color:var(--green)}.badge-warn{background:var(--amber-bg);border-color:var(--amber-bd);color:var(--amber)}.badge-bad{background:var(--red-bg);border-color:var(--red-bd);color:var(--red)}.badge-neutral{background:#1a26540d;border-color:var(--border);color:var(--navy-dim)}.empty-state{background:var(--white);border:1px solid var(--border);padding:3.5rem 2rem;text-align:center}.empty-mark{width:40px;height:3px;background:var(--burgundy);margin:0 auto 1.25rem}.empty-state h3{font-size:1rem;font-weight:800;text-transform:uppercase;letter-spacing:.05em;margin-bottom:.5rem}.empty-state p{color:var(--navy-dim);max-width:46ch;margin:0 auto}.empty-hint{margin-top:.75rem!important;font-size:.8rem;font-style:italic}.back-link{display:inline-block;font-size:.7rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;text-decoration:none;color:var(--navy-dim);margin-bottom:1rem}.back-link:hover{color:var(--burgundy)}.detail-head{display:flex;justify-content:space-between;align-items:flex-start;gap:1.5rem;flex-wrap:wrap;margin-bottom:1.75rem}.detail-head h1{margin-bottom:.25rem}.detail-actions{display:flex;align-items:center;gap:.5rem}.card{background:var(--white);border:1px solid var(--border);padding:1.5rem;margin-bottom:1.25rem}.card-sim{border-left:3px solid var(--blue);background:#f7fafd}.sim-head{display:flex;align-items:baseline;justify-content:space-between;gap:1rem}.sim-alerta{background:var(--amber-bg);border:1px solid var(--amber-bd);color:var(--amber);padding:.55rem .75rem;font-size:.85rem;margin:.75rem 0}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:1rem 1.5rem;margin-bottom:1rem}.form-field{display:flex;flex-direction:column;gap:.35rem;font-size:.78rem;font-weight:600;letter-spacing:.02em;text-transform:uppercase;color:var(--navy-mid);min-width:0}.form-field-wide{grid-column:1 / -1}.form-field input,.form-field select,.form-field textarea{font-family:inherit;font-size:.9rem;font-weight:400;text-transform:none;letter-spacing:normal;color:var(--navy);padding:.5rem .6rem;border:1px solid var(--border);background:var(--white);width:100%}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{outline:2px solid var(--navy-mid);outline-offset:-1px}.form-field input:disabled,.form-field select:disabled{background:#f2f4f7;color:var(--navy-dim)}.code-area{font-family:Consolas,Courier New,monospace!important;font-size:.82rem!important;line-height:1.45;white-space:pre;overflow-x:auto;resize:vertical}.form-hint{font-size:.72rem;font-weight:400;text-transform:none;letter-spacing:normal;color:var(--navy-dim)}.form-hint-bad{color:var(--red)}.form-check{display:flex;align-items:center;gap:.5rem;font-size:.85rem;color:var(--navy);align-self:end}.form-check input{width:auto}.form-actions{display:flex;align-items:center;flex-wrap:wrap;gap:.75rem;margin-top:1rem;padding-top:1rem;border-top:1px solid var(--border)}.form-inline{display:flex;align-items:center;gap:.5rem;font-size:.8rem;color:var(--navy-dim)}.client-title{font-size:1.05rem;font-weight:700;letter-spacing:normal;text-transform:none;color:var(--navy-mid);border-bottom:none;padding-bottom:0;margin:0}.form-inline select,.input-narrow{font-family:inherit;font-size:.85rem;padding:.4rem .5rem;border:1px solid var(--border);background:var(--white);color:var(--navy)}.input-narrow{width:8rem}.preview-block{margin-top:1.25rem;padding-top:1.25rem;border-top:1px solid var(--border)}.preview-block h3{font-size:.95rem;margin:0 0 .75rem}.row-selected>td{background:#f2f6fb}.row-editing>td{background:#fdfbf3;vertical-align:top}.row-editing input[type=text],.row-editing input[type=number],.row-editing select{font-family:inherit;font-size:.82rem;padding:.35rem .4rem;border:1px solid var(--border);background:var(--white);color:var(--navy);width:100%;min-width:6rem}.row-editing select[multiple]{min-width:14rem}.cell-actions{display:flex;gap:.4rem;white-space:nowrap}.criteria-missing-list{margin:.75rem 0 0;padding-left:1.25rem;color:var(--amber);font-size:.85rem}.fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1rem 1.5rem}.field{display:flex;flex-direction:column;min-width:0}.field-label{font-size:.6rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--navy-dim)}.field-value{overflow-wrap:anywhere}.prose p{color:var(--navy);white-space:pre-wrap}.criteria{list-style:none;display:flex;flex-direction:column;gap:.6rem}.criteria li{display:flex;align-items:flex-start;gap:.7rem;padding:.6rem .8rem;border-left:3px solid}.criteria li.ok{background:var(--green-bg);border-color:var(--green-bd)}.criteria li.fail{background:var(--red-bg);border-color:var(--red-bd)}.criteria li.warn{background:var(--amber-bg);border-color:var(--amber-bd)}.criteria-mark{font-weight:900;line-height:1.4}.criteria li.ok .criteria-mark{color:var(--green)}.criteria li.fail .criteria-mark{color:var(--red)}.criteria li.warn .criteria-mark{color:var(--amber)}.criteria-missing{display:block;font-size:.82rem;color:var(--red)}.criteria li.warn .criteria-missing{color:var(--amber)}.criteria-evidencia{display:block;font-size:.82rem;font-style:italic;color:var(--navy-dim);margin-top:.15rem}.bloco-titulo{margin:1rem 0 .4rem;font-size:.78rem;letter-spacing:.08em;text-transform:uppercase;color:var(--navy-dim)}.call-list{list-style:none;display:flex;flex-direction:column;gap:.6rem}.call-list li{padding:.6rem .8rem;background:#f7fafd;border-left:3px solid var(--border)}.call-row{display:flex;align-items:center;justify-content:space-between;gap:.7rem}.call-info{display:flex;flex-direction:column;gap:.35rem;flex:1;min-width:0}.call-audio{display:flex;align-items:center;gap:.7rem}.call-audio audio{height:32px;max-width:22rem}.transcricao{margin-top:.7rem;padding:.9rem;max-height:26rem;overflow-y:auto;background:#f2f4f7;font-size:.85rem;line-height:1.5;white-space:pre-wrap;color:var(--navy)}.email-preview{width:100%;height:480px;margin-top:1.25rem;border:1px solid var(--border);background:var(--white)}.timeline{list-style:none;display:flex;flex-direction:column;gap:.4rem;font-size:.85rem}.timeline li{display:grid;grid-template-columns:140px 110px 1fr;gap:.75rem;padding:.4rem .6rem;border-left:3px solid var(--border)}.timeline-warning{border-left-color:var(--amber-bd)!important;background:var(--amber-bg)}.timeline-error{border-left-color:var(--red-bd)!important;background:var(--red-bg)}.timeline-when{color:var(--navy-dim);font-variant-numeric:tabular-nums}.timeline-step{font-size:.65rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--navy-dim);padding-top:.15rem}.btn-primary{font-family:var(--font);font-size:.72rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#fff;background:var(--burgundy);border:none;padding:.75rem 1.5rem;cursor:pointer;transition:background .15s}.btn-primary:hover:not(:disabled){background:var(--burgundy-dark)}.btn-primary:disabled{opacity:.55;cursor:not-allowed}.btn-ghost{font-family:var(--font);font-size:.68rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--navy);background:var(--white);border:1px solid var(--border);padding:.5rem .9rem;cursor:pointer;transition:background .15s,border-color .15s}.btn-ghost:hover:not(:disabled){background:#1a26540a;border-color:var(--navy-dim)}.btn-ghost:disabled{opacity:.4;cursor:not-allowed}.btn-inline{padding:.4rem .8rem}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--navy);padding:2rem}.login-card{background:var(--white);border-top:4px solid var(--burgundy);padding:2.5rem;width:100%;max-width:380px;display:flex;flex-direction:column;gap:1rem}.login-logo{width:150px;align-self:center;margin-bottom:.5rem}.login-card h1{font-size:1.15rem;text-align:center;margin-bottom:.5rem}.login-card label{display:flex;flex-direction:column;gap:.3rem;font-size:.62rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--navy-dim)}.login-card input{font-family:var(--font);font-size:.95rem;color:var(--navy);border:1px solid var(--border);padding:.6rem .7rem}.login-card input:focus{outline:2px solid var(--navy-mid);outline-offset:-1px}.error-box{background:var(--red-bg);border:1px solid var(--red-bd);color:var(--red);padding:.65rem .85rem;font-size:.85rem;margin-bottom:1rem}.notice-box{background:var(--green-bg);border:1px solid var(--green-bd);color:var(--green);padding:.65rem .85rem;font-size:.85rem;margin-bottom:1rem}@media(max-width:860px){.layout{flex-direction:column}.sidebar{width:100%;height:auto;position:static;border-right:none;border-bottom:3px solid var(--burgundy)}.content-inner,.banner{padding-left:1.25rem;padding-right:1.25rem}.timeline li{grid-template-columns:1fr;gap:.15rem}}